About Protex
We genuinely care about our customers – we are service minded, listen actively, keep our promises, follow up and are pro-active in our communication.
Facts & Figures
ServicesDevelopment, purchasing, cutting, sewing, logistical solutions, advanced research and development | |
Head officeTallinn, Estonia / Alen, Norway | Ownership100% Norwegian, family owned |
ManagementScandinavian / Estonian | Founded2007 (Protex AS 1966) |
Number of Employees243 | CustomersMainly Scandinavian high-quality brands |
Production sitesTallinn & Pärnu | CertificatesISO 9001:2008, Eco Lighthouse |
Sustainability and Corporate responsibility policyYes | |
Our mission and vision
Mission
Protex Balti is a trusted supplier of textile solutions to Scandinavian market.
Our mission is to be be more than a supplier to our customer. What matters to our clients and ourselves is a good partnership where both are committed to strive for excellence, together and within our industry fields.
To realize our mission, Protex continously invest into technology, expertise and values that makes both clients and Protex highly competitive on an international market.
Vision
To be Northern Europe's preferred supplier of advanced textile solutions through the creation of a innovative, pro-active and learning organization.
Management philosophy
We are client focused and reliable
We genuinely care about our customers – we are service minded from first contact, we listen actively, keep our promises, follow up and are pro-active in our communication.
Every day we strive for client satisfaction and as a team we are committed to deliver quality in time throughout the full value chain.
We are efficient and innovative
We always ask ourselves what can be better done tomorrow and how to improve the client experience through continous improvement of processes, technology and expertize of our employees.
We are ethical in business
High integrity is at the very core of our business, no matter if it is how we interact with customers, what suppliers we use or how we treat our employees, environment or our impact on society in general. We are proud over our factories and our clients are welcome to have a tour through our departments anytime they like.
We make things happen
"It is not about having ideas – it is about making ideas happen". That was the motto of David Engan when he founded Protex AS in 1961. More than five decades after and several hundreds employees later David visits all sites on regular basis to make sure that we still live and breath the motto of making Protex and our customers ideas happen. In other words, making things happen is in our DNA.
Our story
Protex has a long history of successful change and innovation, adapting to shifts in markets and technologies.
History
Protex history dates back to 1966, when then the 24 year young and eager entrepreneur David Engan became owner of a small firm named Trønderplast in Alen village, Norway.
David's motto has always been "It is not about having ideas – it is about making ideas happen". Suitable to given nature and the surrounding mountains of North-Western Norway, the company started to produce outdoor wear and tents. Through strong entrepreneurial drive and determination David made his ideas happen and three decades later the small family company had a big circle of loyal customers, more than 50 employees and had changed the name to Protex.
In 2002, after almost four decades of "making ideas happen" in Protex, David gave place for a new generation as he wrote over his company to his daughters Margrethe, Marie and Gunhild. Even though David has left his active role in Protex, he still visits all Protex sites on regular basis to make sure that we still live and breath the motto of making Protex and our customers ideas happen.
Present
Today Protex is a trusted textile service provider to the Scandinavian market and is still managed within the Engan family. Even though the company now has several hundreds employees, has the commitment and personal care for customers, cooperation partners and employees has remained at same high level.
Tomorrow
The vision of Protex is to be the top textile service provider in Northern Europe. Beside its activities in traditional textile manufacturing, Protex has successfully positioned itself as an innovation driver and partner in the development of tomorrow's smart textile solutions.
Our commitment
Every day we strive for excellence in our operations and in our partnership with clients. Below are the most important reasons our clients stay with us:
We are committed to provide Scandinavian quality
As a Norwegian owned enterprise, we know what our Scandinavian clients mean with quality. Today we have the privilege to work with top quality brands from Northern Europe that every day inspires us to strive for excellence. Our clients would not accept less and neither would we.
We are committed to short lead times and customer flexibility
Our clients act on a highly competitive market where leadtimes and flexibility are part of the fundamentals. Therefore we are committed to offer our customers the most modern technologies on the market. The production flow in our factories is based on the LEAN principles to ensure flexibility in batches and high efficiency flow.
We are committed to being a responsible partner
We understand the value of our customers' intellectual property. When entering a new partnership we offer our clients to sign a ready made "non disclosure agreement" (NDA) with us.
Further on, we are committed to being a responsible partner in what suppliers we use, how we treat our employees, environment or our impact on society in general. We are proud over our factories and our clients are welcome to have a tour through our departments anytime they like.
Delivery terms
We have prepared the general delivery terms and sales conditions in one handy downloadable file. Feel free to download one today and contact us if you have any additional questions.
Download protex delivery terms & sales conditions
Certificates
We can proudly say that our production and service departments are internationally approved with following well-known certificates:
ISO 9001:2008
ISO 9001:2008 sets basic requirements for the international quality management systems standards, demonstrating that Protex has installed management systems that fulfill given promises. In addition to the certification audits, we annually invite external auditors to monitor our system to make sure it's well implemented and corresponds to the developing needs of our customers.
Eco Lighthouse
The leading Norwegian certification for Environmental responsibility
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Eco-Lighthouse is Norway's most widely used certification scheme for enterprises seeking to document their environmental efforts and demonstrate social responsibility.
